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Warranty

No warranty whatsoever will be valid if the defect was caused by customer's abuse, negligence, or mishandling.

SuperCrewSound Inc. will honor a full one year limited warranty on all items. If manufacturer warranty is less than one year than the warranty SupeCrewSound Inc. will offer will be equal to the manufacturer's.

Warranty claims must be made through SuperCrewSound Inc. customer service. If for any reason you are not satisfied with your purchase please contact SuperCrewSound Inc. either by e-mail Support@supercrewsound.com, or by phone 877.424.0979 for disposition.

Customer, however, will be responsible for all shipping and handling fees. No labor or inconvenience may be included in any warranty claims. It is the customer's responsibility to retain any and all invoices for their record and warranty claims.

Defective product may be repaired and returned in the same cosmetic condition in which it was received by us.

Before selecting a car audio component, please make sure your selection is compatible with the car in which it will be installed and will fit in the space provided by the car manufacturer. You may email to us at support@supercrewsound.com with any compatibility issues.

We recommend professional installation of car audio equipment to avoid inadequate handling and/or damage. SuperCrewSound Inc. will not accept any damaged car audio compnents that is deemed to have been improperly installed. SuperCrewSound Inc. defines "inadequate handling" and "abuse", but not limited to, burnt voice coils (blackened, no continuity, melted adhesives, coil separated from the former and etc.), punctured or damaged surrounds, broken speaker terminals non-PPI modifications, bent, chipped or broken frames, ripped spiders or damaged back plates. Speaker and/or Subwoofers that will be returned with any of the above problems will be considered 'out of warranty'.

SuperCrewSound Inc. will not be held liable for incidental loss of use, installation or removal and reinstallation charges associated with defective or returned product. Products that have been improperly installed may not be covered by warranty. Units that show signs of water damage and/or corroded parts will be considered 'out of warranty'.

Any product that will be returned after they have been installed will only be exchange for the same exact model, if defective. Any cut wires will not be exchanged at all! We highly recommend that your installer BENCH TEST all equipment BEFORE attempting to install.