Returns

No returns will be accepted without prior authorization. In the first 14 days returns can be for replacement, or merchandise credit. Shipping charges are not refundable.

SuperCrewSound reserves the right to not authorize return if product is not defective. All items must be shipped freight prepaid and double-boxed. All warranty items will be returned freight prepaid. All returns of non-defective products will be subject to a restocking fee of 20%, minus shipping and handling.

Merchandise must be in "new" condition.  This includes no screw holes in boxes from mounting subwoofer. All items must be returned complete and with all original parts/documentation. Any missing parts or damaged packaging will be deducted from amount credited. Items returned with missing accessories (i.e. remote controls, wire harnesses, etc.) are subject to a charge for the replacement of these missing items. Do not tape or write anything on the item or package! Items returned physically or cosmetically abused will not be accepted for credit.

Any refused shipments sent back to SuperCrewSound Inc. does not constitute the right to a refund or credit. It is the customer's responsibility to make all arrangements with SuperCrewSound Inc. for refused shipments. It is company policy to charge the customer all freight charges associated with the shipment and a 30% restocking fee on all products returned without authorization.